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OHQ's documents suffice evidence of a charge that is payable unless they are revealed to be inaccurate. Consumer will certainly use its practical endeavours to inform OHQ of any kind of billing dispute within fourteen (14) days of invoice of an invoice, adhering to the procedure outlined in Area 15. If Customer disagreements an invoice, the billing has to remain to be paid on time nevertheless OHQ will certainly attribute or reimburse Consumer if it is later fairly determined by OHQ or pursuant to the disagreement resolution process detailed in Area 15 that the invoice was incorrect and the Consumer is qualified to a credit report or refund.

Such modifications might include, without constraint, adjustments for the Registration Fees or Usage Fees for OHQ Paid Services, changes to the usage allocations consisted of in the Rates Plans, and discontinuation of Pricing Plans. (a) Each such alteration will work after affordable development created notice is supplied to Consumer (for instance, by being uploaded to the OHQ Web Site), other than that any type of such alteration that impacts a Selected Paid Solution will put on Client starting at the beginning of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ provides notification of such revision to Client based on Area 16.8.

If Client does not terminate its use any kind of affected Selected Paid Service before the reliable date of such revision, Customer will be regarded to have actually accepted such revision with respect to such Selected Paid Service. (b) If a Prices Strategy picked by Client is terminated, OHQ will certainly offer Consumer with practical advancement notification of no less than thirty (30) days and Consumer will be offered the option of choosing a brand-new Rates Plan from then-current prices plans supplied by OHQ.

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For evasion of doubt, this paragraph does not use to changes to the Rate Listing, which are attended to in Section 7 (virtual receptionist service).1. Customer stands for that all details offered by Consumer and its customers to OHQ (consisting of, without constraint, all call information and info concerning Consumer's Bank card) is precise, up-to-date and complete at the time it is provided to OHQ

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Client should whatsoever times comply with all legislations, laws, requirements and codes applicable in connection with its use OHQ Offerings and the Consumer's supply of its item and services to its customers. Consumer will certainly not utilize any kind of OHQ Offerings to participate in, or to urge or assist others to take part in, any type of illegal or deceptive tasks.

If a new Paid Service Term starts earlier than three (3) days after such email is sent, Customer will incur the appropriate Membership Charge for the brand-new Paid Solution Term (the ""). The efficient day of such discontinuation will certainly be either (i) the Requested Termination Day, or needs to Customer not specify an Asked for Termination Day, (ii) the last day of the Final Paid Service Term.

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Where Consumer terminates according to this Area 10.1(b): (i). The Subscription Costs that have actually been pre-paid will be maintained and the OHQ Offerings offered to Customer until the last day of the Last Paid Solution Term (based on reinstatement charges under condition 10.3(e)) and the extra balance of the Prepaid Usage Debt will be retained by OHQ for future use by Client if Consumer determines to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Following discontinuation of any kind of OHQ Service, OHQ will not be responsible at all for addressing telephone calls, taking or delivering messages, or carrying out any kind of various other activities in connection with such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ may end Client's Account and Customer's accessibility to the Account.

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(e) Complying with termination of any OHQ Solutions, OHQ will have no obligation to reinstate or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discernment) to reinstate or otherwise recommence an ended OHQ Services, OHQ may need that Customer pay a reinstatement charge of $30 (to cover OHQ's reasonable prices in processing the reinstatement) Info collected by OHQ from Consumer and its callers may be utilized, revealed and shared by OHQ in conformity with OHQ's privacy policy as offered on the OHQ Internet Site ("") and as might be modified every now and then.

The Controller thus assigns the Cpu relative to handling tasks undertaken in the training course of the provision of receptionist solutions. OHQ and Consumer acknowledge and agree that the Processor is subject to the adhering to obligations: The Cpu shall adhere to the pertinent Information Defense Regulations and need to: (a) just act on the created guidelines of the Controller and make sure those acting under their authority do the exact same; (b) guarantee that individuals processing the data undergo an obligation of self-confidence; (c) utilize its ideal efforts to guard and safeguard all individual data from unsanctioned or illegal handling, consisting of (however not restricted to) accidental loss, destruction or damage; (d) guarantee that all handling meets the demands of the GDPR and related Data Defense Regulation; (e) guarantee that where a Sub-Processor is used, they: just involve a Sub-Processor with the prior consent of the Controller; notify the Controller of any intended changes concerning Sub-Processors; they execute a created agreement including the same information protection responsibilities as set out in these Terms; understand that any kind of failure on the part of the Sub-processor to adhere to the Information Defense Laws, the Cpu remains totally responsible to the Controller for the efficiency of the Sub-Processor's responsibilities; and help the Controller in offering subject gain access to and allowing data topics to exercise their rights under the Information Protection Laws.

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The Controller shall carry out sufficient and appropriate onboarding and due persistance look for all Cpus, with a complete assessment of the necessary Information Protection Legislation demands. The Controller will validate that the Cpu has ample and documented processes for information violations, data retention and information transfers in position. The Controller will get evidence from the Cpu regarding the: (a) verification and reliability of the workers made use of by the Cpu; (b) any type of certificates, accreditations and policies as described in the onboarding process; (c) technological and functional steps utilized in guarding the Personal Information; and (d) treatments in position for enabling information subjects to exercise their rights, including (however not restricted to), subject gain access to demands, erasure & correction procedures and limitation of handling procedures.